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Warranty Information
Specific part warranties
Sheet-metal:
As-is. Condition will be explained at time of purchase. Sheet metal parts will
consist of the following items: doors, hoods, fenders, quarter panels, headers,
bumpers, tail gates/trunk lids roof pieces and custom car cuts. We can accept
absolutely NO returns on sheet metal parts unless they are not in the condition
that was explained to you by the salvage technician you spoke with.
Glass:
Guaranteed to arrive in usable condition and unbroken! It should be obvious that
we cannot guarantee that glass parts won’t break sometime in the future and this
is the reason for the warranty stated as it is.
Electrical parts:
One-time replacement within 30-days. If we send you a part DOA (Dead on
Arrival), we will replace it for you ONE TIME within 30-days. If the second part
we ship to you is non-working, we WILL assume there is another problem with your
car and your warranty will be voided. Parts are not sold on a “trial & error”
basis and all electrical parts sent are tested to be fully functional and we can
guarantee that the part will work but we cannot guarantee that the part will fix
your problem. We suggest that you have your vehicle thoroughly tested at a
reputable service facility BEFORE ordering an electrical part.
Computers and other modules:
In most cases we will not send you a computer or other electronic control module
unless you have a service number from your old part. If you don’t have the
service number to your old part we will sell it to you but it WILL VOID THE
WARRANTY! NO EXCEPTIONS! Air bag control modules will only be pulled/sold from
vehicles that did not have bags deployed and typically we will not sell air-bag
modules separate from the bags because they are married. Most ABS modules are
also married to the pump they are attached to and will ONLY be sold with the
pump as an assembly.
Mechanical parts:
All mechanical parts will absolutely carry a 30-day warranty standard.
Mechanical parts MAY be sent with adjoining parts still attached (ie. A hub may
come with a rotor attached, we cannot guarantee that the rotor will be
usable/serviceable) and these parts will NOT be covered under the standard
warranty.
Wheels/Rims:
All wheels and rims whether steel, aluminum or alloy are guaranteed to be
straight and true, hold a bead and a balance and will fit the vehicle you
requested the wheel for. We guarantee they will be free of cracks but we cannot
guarantee that the valve stem will be usable, it may be included, but we
recommend replacement of it before mounting a tire to it. Wheel conditions are
as follows:
Insurance Quality: Absolutely perfect,
NO scratches or scuffs. Wheels that are of insurance quality are as near to
showroom condition as one can get and obviously these are very expensive.
A-Condition: is near perfect but may
have a slight scuff or some other MINOR defect that would keep it from being
insurance quality.
B-Condition: Wheels of this condition
are considered 'average' for their vintage. B-Condition wheels will show signs
of wear but will be in very good condition. Minor scratches and scuffs should be
expected. Wheels of this quality will or should look similar to the other wheels
on the vehicle and most of the wheels we sell here are of this quality to keep
your vehicle looking good and performing well.
C-Condition: We typically do not sell
C-Condition rims. C-Condition wheels may have curb-rash, deep scratches and
other imperfections that will adversely affect the visual quality of the wheel.
Engines:
Engines are guaranteed to not have block cracks, cracked head(s) or bad
crankshaft/camshaft(s), all internal engine components are covered under this
warranty. Engines are guaranteed against knocking, excessive smoking and head
gasket leaking. Parts external to the engine block and the cylinder head(s)
(i.e., carburetor, distributor, fuel pump, intake manifold, etc.) are not
warranted. Calibration and adjustment of the excluded parts is also excluded
from this warranty. These are left on the engine for the installer’s convenience
and are NOT warranted to be free from defects. No exceptions. This warranty is
void if new oil and filters are not used in installation. Transmissions and
engines have 30 day guarantee from the date of purchase. This is a parts
replacement only and not a refund.
Transmissions:
Transmissions are guaranteed against slipping and excessive noise. Excluding
from this warranty are the transmission mounts, shifting linkage, flywheel, all
other external parts, and problems that result from not installing new fluid,
filter and seals when installing the transmission. Improper installation will
void all warranties. We recommend replacement of the TC seal and any axle seals
prior to install. Transmissions and engines have 30 day guarantee from the date
of purchase. This is a parts replacement only and not a refund.
Axle Assemblies:
All axle assemblies and differential assemblies are guaranteed against cracked,
bent or broken gears, cracked, bent or broken axle shafts and cracked, broken or
bent housings. We suggest that all seals be replaced prior to installation and
that the fluid be filled to its proper level. Parts external to the axle
assembly, i.e. brake hardware, drums, rotors, cables or hoses are NOT warranted
to be good or usable and are only left on for the installer’s convenience.
Shipping
We ship primarily UPS. We
also ship our larger parts through freight companies that offer the best price.
All parts must be shipped to a physical address not a P.O. Box. All parts must
be pre-paid. Parts will NOT be shipped until the form of payment is approved.
Open accounts are available to qualified wholesale accounts.
Payment options
We accept Visa,
MasterCard, cashiers checks, and company checks upon approval.
Special ordered parts/Cut off parts
No refunds will be issued
on special ordered parts or “cut off” parts. All deposits are non-refundable.
Guarantees:
All claims must be
accompanied by the invoice. We make no other guarantee or warrantee. We pay no
labor, delivery, and incidental, consequential or special damages of any kind.
Core parts must be
returned within 30 days.
Parts must be picked up
and paid for within 30 days or the deposit is lost.
ALL INFORMATION HEREIN IS
SUBJECT TO CHANGE WITHOUT NOTICE.
Thank you!
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