FAQ’s

We love to hear from our customers! Ask us your questions and they may end up posted here to further help our future customers. Thank you!

What is the difference between the U-Pull-It and the Full Service Departments?

Shorty’s Used Auto Parts is comprised of two departments. The U-Pull-It Department is all self service and cash only. We do not keep track of the parts or condition of the vehicles in the U-Pull-It yard, we can only tell you what vehicles are there. The customer is welcome to remove any parts they need and pay upon check-out.

The Full Service Department has a fully tracked inventory system including parts already removed and on the shelf as well as a private inventory yard full of vehicles that they will remove parts from just for you.

Why should I remove my own parts?

Shorty’s U-Pull-It philosophy is: If you do all the work, you can enjoy the savings! Our parts are sold at a fraction of what a dealer would charge.

What is a CORE charge and why do some parts have them?

CORE stands for Cash on Receipt of Exchange. To Insure that as many parts get recycled as possible, a CORE charge is added to the purchase price of some parts. The CORE charge is refunded if your original part is returned to us within an allotted time frame.

Why do you take all fluids out of the cars ?

For the safety of our customers and to protect the environment, we reuse, resell or recycle all fluids. Our concern for safety is unparalleled in the industry and our dedication to preserving the environment is one of the hallmarks of our company.

What if I can’t find the exact car I am looking for?

Many parts are interchangeable on more than one vehicle model and year; therefore we provide a FREE cross referencing service to help you locate the part you are looking for. Just visit us or contact us with any interchange questions.

Do you buy junk cars? How much do you pay?

Yes, we buy salvage cars and trucks. The value of a car varies depending on the model and condition of the vehicle. Call 1-888-333-9810 for a quote today!

Will you remove my car or do I have to delivery it to you?

Yes, Shorty’s provides free towing on salvage vehicles; however, if you bring it to us we typically pay more for your vehicle.

Do you offer a warranty? If so what are the details?

Yes, click here to view our warranty information.